🔹 Introduction
At Repair It Tech, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy explains:
- What personal information we collect
- How we obtain and use your information
- The legal basis for processing your data
- How long we keep your data
- Who we share your information with
- How we protect your personal data
- Your rights regarding your personal information
By using our website or services, you agree to the terms outlined in this policy.
🔹 What Personal Information Do We Collect?
We may collect personal information from you when you:
✅ Use our website or contact us
✅ Request a quote or engage our services
✅ Subscribe to our newsletters or marketing emails
✅ Provide details for invoicing and payment
The personal information we may collect includes:
✔ Basic Information – Name, title, company, and job role
✔ Contact Details – Email address, phone number, and postal address
✔ Financial Information – Payment details for transactions
✔ Technical Data – IP address, browser type, and website usage data
✔ Identification Details – Information for business verification or service requests
We only collect relevant and necessary data to provide you with the best possible service.
🔹 How We Obtain Your Personal Information
We collect data in the following ways:
✅ Directly from you – When you complete a form, request a service, or contact us.
✅ Through website analytics – Using tools like Google Analytics to track site performance and improve user experience.
✅ From third parties – Business directories, public sources, or referrals.
🔹 How We Use Your Personal Information
We use your personal data for the following purposes:
🔹 Providing & improving our services – Processing service requests, repairs, and IT support.
🔹 Website functionality – Enhancing user experience and tracking analytics.
🔹 Marketing & updates – Sending service offers, promotions, or newsletters (only with your consent).
🔹 Legal & security purposes – Complying with laws, preventing fraud, and ensuring website security.
We do not sell or share your personal data with third parties for commercial purposes.
🔹 Cookies & Website Tracking
Our website may use cookies to enhance user experience. These cookies:
✅ Track website usage through Google Analytics
✅ Store preferences for a personalised browsing experience
✅ Help improve site functionality
You can manage or disable cookies in your browser settings.
🔹 How We Protect Your Personal Data
We take data security seriously and implement technical and organisational safeguards to prevent:
✔ Unauthorised access
✔ Data loss or breaches
✔ Unlawful processing
All transactions are encrypted, and we comply with GDPR and UK Data Protection regulations.
🔹 How Long We Keep Your Data
We retain personal data for as long as necessary to:
✅ Provide our services
✅ Meet legal obligations
✅ Resolve disputes or enforce agreements
Once data is no longer required, it is securely deleted.
🔹 Who We Share Your Information With
Your data may be shared with:
✅ Trusted third-party providers – IT support, payment processors, and security services.
✅ Regulatory bodies – If required by law, such as legal authorities or fraud prevention agencies.
We never sell or rent your personal information.
🔹 Your Data Rights
Under UK & EU data protection laws, you have the right to:
✔ Access your data – Request a copy of the personal information we hold.
✔ Correct inaccurate data – Update or amend your personal details.
✔ Request data deletion – Ask for removal of personal data if no longer necessary.
✔ Object to processing – Restrict how we use your data.
To exercise your rights, please contact us via our website.
🔹 International Data Transfers
If we transfer data outside of the UK or EEA, we ensure:
✅ The recipient country meets adequate data protection laws.
✅ Secure data transfer agreements are in place.
🔹 Updates to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
🚀 Have questions about data privacy? Contact us today!
